The Importance of MCS-Compliant Heat Pump Handover Packs

Neil Avery
Jun 6
3 min read

Helping installers stay compliant, save time, and focus on what they do best with our MCS-compliant heat pump handover packs

Heat pump on brick wall with "MCS Heat Pump Handover Packs" text. Notes include compliance, installation guides, and maintenance support. — Click here to play video

When it comes to installing air source heat pumps, it’s not just the system itself that needs to be top-notch – the paperwork matters just as much.

For every MCS-certified installation, a compliant handover pack is a mandatory requirement. It’s not only the final step in closing out the project, but also the foundation of regulatory compliance, homeowner protection, and eligibility for schemes like the Boiler Upgrade Scheme (BUS).

But let’s face it – for most installers, producing a complete and professional pack isn’t just a chore… it’s a drain on time, admin resources, and brain space.

That’s where Grid Guru steps in.

Why Are Heat Pump Handover Packs So Important?

An MCS handover pack is designed to:

Prove that the system has been installed in line with MCS standards
Document all design, installation, and compliance details
Provide homeowners with essential warranty and compliance certificates
Ensure eligibility for government schemes like BUS
Cover legal and regulatory obligations (e.g. Building Control)

Failure to produce a proper handover pack can delay payments, risk non-compliance, or result in a failed audit – none of which installers need on their plate.

The Admin Burden for Installers

Most heat pump installers didn’t get into renewables to do paperwork.

But to stay compliant, installers are often expected to:

Draw up schematics
Write detailed risk assessments and method statements
Fill in MCS certificate applications
Submit building control paperwork
Provide workmanship warranties
Organise product registrations
Format it all professionally for the client
Apply for the BUS Scheme

That’s hours of work per install – time that could be spent on-site or quoting the next job.

How Grid Guru Supports Installers

At Grid Guru, we provide fully MCS-compliant heat pump handover packs, tailored to each installation and white-labelled to your brand. Our goal is simple:

Take the admin off your hands so you can focus on installing

Here’s what every pack includes:

Schematic Diagram of the system
Method Statement for installation
Risk Assessment tailored to the property
MCS Certificate Application ready for submission
Building Control Certificate Application
Workmanship Warranty
Extended Product Warranties
Custom Installer Branding – your logo, your contact details, even your team photo if you’d like

The End Result?

You stay compliant
Your customers get a professional, well-documented pack
You save hours of admin on every job
You’re ready for audits, scheme checks, and happy clients

Conclusion

In today’s regulatory environment, compliance is non-negotiable – but that doesn’t mean installers need to spend their evenings buried in paperwork. Our handover packs are designed to support you behind the scenes, so you can do more installs, offer a better service, and grow your business with confidence.

Interested in getting started or want to see a sample pack?

Drop us a message – we’d be happy to show you how we work.